A health care leader in innovative, collaborative care among physicians, nurses and other providers, leading to better clinical quality and safety throughout the patient journey.

Carilion Roanoke Memorial Hospital is Carilion Clinic’s flagship facility. U.S. News & World Report ranks it Virginia top six hospital; and ranked top performing in six adult specialties and seven adult procedures and conditions. The 703-bed hospital includes a Neonatal Intensive Care Unit, Carilion Children’s Hospital, specialty and advanced clinical care and the region’s only Level 1 Trauma Center.

CRMH provides access to the region’s most experienced providers and specialty services, while teaching and developing tomorrow’s medical leaders through residencies and fellowships sponsored by the Virginia Tech Carilion School of Medicine.

Our Magnet designation recognizes excellence and professionalism in nursing and is widely accepted as nursing’s highest honor. Through the DAISY Foundation, you can express your appreciation for the nursing care received at this facility; DAISY Award for Extraordinary Nurses.

Postal Address

1906 Belleview Ave
Roanoke, VA 24014
United States

Primary Phone
Roanoke Memorial Hospital
Roanoke Memorial Hospital
Patient Resources

Visit the Guest Services desk for patient room information, hospital maps, shuttle services and other general information. The Pharmacy and Gift Shop are located in the lobby. Java the Hutt Coffee shop is on the ground floor in the South Pavilion lobby and the Mountain View Café is located in the South Pavilion, third floor.

See provided links for more resources you may want to refer to before your visit.  Click this link for information about our Medication Assistance program.

To obtain copies of your medical records, complete the Medical Release Form and fax to HIM at 540-981-7868 or mail to: :
Carilion Roanoke Memorial Hospital
Attention: MRO/HIM
1906 Belleview Avenue
Roanoke, VA 24014

Billing Info

Medical billing is complex and can be difficult to understand. The Pay Your Bill link has information about the billing process and definitions of terms that are frequently used in medical billing to help you better understand how the billing process works.

The Hospital Charges link has spreadsheets with our hospitals' standard charges for items and services as well as charges for each diagnosis-related group (DRG). Spreadsheets list standard hospital charges and are not intended to be used to estimate your cost for receiving care.

Your total bill will depend on a number of factors. Some of these include patient acuity (how sick you are), the specific services you receive and the specific products that are ordered by your provider. You will receive separate bills for hospital services and for physician services. If you have insurance, your out-of-pocket cost is based on the terms of your insurance plan and rates for services negotiated by your insurance company.  

Pricing fluctuations may occur, and we will post periodic updates to this list. If you have questions, please contact Billing Customer Service at  540-983-4294 or toll free at 866-720-3742.

Parking Info

Free visitor parking is available in the Terrace View Parking Deck located on Hamilton Terrace. Take a garage elevator to the first floor to reach the walkway that connects the garage to the ground floor lobby. More parking is available in the Riverwalk Parking Deck off Jefferson St., which connects to the walkway across the river to the front entrance.

See the interactive map for parking and entrance locations. 
A printable version is available.

Patient Resources Files
Four-time Magnet designation for nursing excellence
U.S. News Best Regional Hospitals 2021-22
Ranked high performing in treating Kidney Disease 2021-22
Four-time Magnet Designation
U.S. News Best Regional Hospital 2021-22
U.S. News High Performing Kidney Disease
Parking Links
Accepts Children
Accepts New Clients
Custom Billing Link
Is Hospital

To help reduce the spread and exposure of COVID-19, Carilion has implemented visitation guidelines to help keep our patients and employees safe. Learn about the visitation restrictions here: Visitor Guidelines