Carilion Clinic is committed to providing an environment that fosters quality health care and respect for each individual patient. Please explore the services that are available to you to make your stay or visit with us more comfortable.

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Carilion Clinic is committed to providing an environment that fosters quality health care and the necessary respect for each individual patient and their family. When visiting a Carilion facility, please feel free to speak with one of our Guest Services representatives or volunteers, who are happy to answer any questions you might have during your visit. We intend for each representative or volunteer to provide the best possible service to all who enter a Carilion facility. We expect them to enhance the patient and guest experience by making visitors feel welcome, at ease and comfortable during their stay. Their kind and caring front-line presence is felt by the thousands of visitors who enter Carilion’s Roanoke and New River Valley hospitals and clinics every day.

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