Parking assistance is available at Carilion Roanoke Memorial Hospital, the Carilion Cancer Center, Riverside 1 and 3 outpatient clinics, the Crystal Spring garage and the Institute of Orthopaedics and Neurosciences (ION).
Carilion Roanoke Memorial Hospital
Parking attendants assist patients and guests seven days a week at the hospital’s front entrance. They offer assisted parking, wheelchair assistance, wayfinding and a special-needs parking area. These dedicated staff members offer a special touch to ensure that patients and guests are safely escorted from their cars into the facility.
Hours: Monday - Friday, 6 a.m. - 6 p.m.; Saturday and Sunday, 8 a.m. - 4 p.m.
After 6 p.m., car owners may pick up their keys from the security officer at the lobby information desks.
Carilion Roanoke Memorial 4N Outpatient Surgery
Parking assistance is offered for patients and their families arriving for outpatient surgery. Valet service is provided for those arriving in the early morning hours as space is available.
Hours: Monday - Friday, 4:45 a.m. - 5 p.m.
After 5 p.m., car owners may pick up their keys from the security officer at the 4N Outpatient Surgery waiting room desk.
Carilion Cancer Center
Full valet parking service is provided to patients and their drivers. This service is provided for Cancer Center patients as well as those visiting the Blue Ridge Cancer Care physician office.
Hours: Monday - Friday, 7 a.m. - 5 p.m.
Riverside 1 and 3
Front door assistance is provided at both locations. Parking team members offer assisted parking, wheelchair assistance and wayfinding. Shuttle service runs between the Riverside parking garage and parking lot to both buildings.*
Hours (Riverside 1): Monday - Friday, 7:30 a.m. - 5:30 p.m.
Hours (Riverside 3): Monday - Thursday, 8:30 a.m. - 5 p.m.; Friday, 8 a.m. - 2 p.m.
*Shuttle service runs Monday - Friday, 8 a.m. - 4:30 p.m.
Institute of Orthopaedics and Neurosciences (ION)
Parking assistance is offered at the building’s front entrance along with wheelchair assistance and wayfinding. In addition, patients have access to a large parking lot in front of the building.
Hours: Monday - Friday, 7:30 a.m. - 5:30 p.m.
Parking attendants provide service on all three floors of the Crystal Spring garage. Upon entry, parking staff tell patients which floor is closest to their required service. From each floor, staff are available with wheelchair assistance into the building.
Hours: Monday - Friday, 7:30 a.m. - 4 p.m.