Quality and Patient Safety
Keeping our patients safe is our highest priority. Our teams understand that every part of your experience is connected to some aspect of quality and safety, and we consistently work together to find new ways to give our patients the best possible experience—whether you're receiving care in on...
Quality Leadership Team
Meet our Quality and Patient Safety leadership team.
M. Suzanne Kraemer, MD, FACP
Chief Quality Officer
Vice President, Clinical Advancement and Patient Safety
Jacob Gillen, MD, FACS
Associate Chief Quality Officer
Hunter Choate, DNP, RN
Vice President, Hospital Operations, Dept. of Medicine Administration, Clinical Advancement and Patient Safety
Pam Booth, RN, BSN, MBA, CPHQ
Senior System Director, Quality Integration Accreditation
Amy Lax, MBA, BSN, RN, CPHRM
Senior System Director, Clinical Risk Patient Advocacy
Celeste Fisher, MPH, RN, CPHQ, CLSSGB
Senior System Director, Quality Improvement and Nursing Quality
Ashli Semones MPA, PMP
Senior Director, Project Management, Performance Improvement, Mortality and Outcomes
Suzanne Tyler, DNP, RN, CPHQ
Senior Director, Nursing Quality
Taylor Naff, PMP
Senior Director, Quality Programs, Data Analytics
Maimunna Jatta, MSN, RN, CIC, CPHQ, FAPIC
Senior Director, Infection Control
Measuring Your Quality Care
Carilion Roanoke Memorial Hospital (CRMH) is rated high performing in 2 adult specialties and 16 procedures and conditions. It is a general medical and surgical facility and a teaching hospital. The evaluation of CRMH also includes data from Carilion Clinic Children's Hospital, Roanoke Memorial Rehabilitation Center and Carilion Roanoke Community Hospital.
This data, pulled from multiple sources, shows how our hospitals rate on various measures compared to other hospitals nationwide.
Annual Quality Report
We foster a safety culture where we support our healthcare staff to identify and report on ways we can enhance processes and care, to be sure we provide the best possible outcomes.
We also value your feedback in our ongoing efforts to deliver safe, outstanding patient care. Contact us at 800-422-8482 at any time with your thoughts.
Accomplishments and Awards
"When Everything Is a Priority, Nothing Is a Priority," by Shawn Blackwell and Suzy Kraemer, MD, was selected for presentation at the 2023 Vizient Connections Summit conference out of more than 600 abstracts submitted. Follow the tabs below to view the abstract and full poster presentation.
