Carilion Children's Hospital
Address
A portion of Belleview Ave near the hospital is closed due to construction. Expect traffic delays and follow posted detours to reach the Hospital’s North Entrance and Terrace View Garage. Full details are available at CarilionClinic.org/news.
Carilion Children's Hospital
Address
A portion of Belleview Ave near the hospital is closed due to construction. Expect traffic delays and follow posted detours to reach the Hospital’s North Entrance and Terrace View Garage. Full details are available at CarilionClinic.org/news.
Services
- Advanced medical imaging (MRI/CT/ PET/CT)
- Diagnosis and treatment of acute illness or injury
- Neonatal Intensive Care Unit (NICU)
- Neonatal pediatric transport
- Pediatric Intensive Care Unit (PICU)
Level I Trauma Center
Featured Service
Certified as the region’s only Level 1 trauma center since 1983, Carilion Roanoke Memorial Hospital is prepared to treat the most critical types of injuries. And with more than a 15,000-square-mile coverage area that includes two major interstates and thousands of acres of national forest, it’s a lot.
We see patients who have received an injury that must be treated in a very narrow window of time in order for the patient to survive. Whether it’s a mountain biking or river accident, or injuries sustained in a multi-car crash, our interdisciplinary team of full time trauma surgeons, emergency medicine physicians, nurses, specialists, therapists and technicians is available 24 hours a day, seven days a week to provide immediate care.
Benefits of this Service:
- 24 hour in-house coverage by surgeons specially trained in trauma care
- Prompt availability of 23 specialists such as orthopaedics, neurosurgery, anesthesiology, radiology, pediatrics, cardiac and plastic, hand and vascular surgery
- Dedicated team of professionals that work collaboratively to develop all aspects of the patient’s care
- Leadership in prevention, public education, and continuing education of trauma team members
- Comprehensive performance improvement program
- Ongoing organized research efforts to improve trauma care in the community
Life-Guard air transportation
Featured Service
Every second counts after an accident or other medical emergency. Our Life-Guard team takes to the air to get expert medical care to patients who need it immediately if we can't get there by ambulance.
In 1981, Carilion Clinic Life-Guard became Virginia's first air ambulance service. Currently operated by Med-Trans Corporation, Life-Guard provides 24-hour transport for the entire state of Virginia, as well as parts of West Virginia, North Carolina, and Tennessee. Our specialized fleet of helicopters operates out of three bases throughout the state, providing fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
Our Life-Guard flight team is staffed by nationally registered paramedics, registered nurses, and FAA-trained pilots, all of whom have received specialized training and certifications in air medical transport. Air medical operations are provided by Med-Trans Corporation.
Carilion Clinic Life-Guard is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS).
Billing Information
Med-Trans (Air Medical Group Holdings)
West Plains Patient Accounts P.O. Box 708, West Plains, MO 65775
Phone:1-877-288-5340.
Benefits of this Service:
- Fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
- Helicopters are outfitted with the most advanced life support systems available.
- On-board professionals can begin taking stabilization and treatment on the way to the hospital
- Crew members complete extensive studies in flight physiology, aircraft safety, survival skills, and critical care unit rotations.
Palliative care
Featured Service
At Carilion Clinic, we offer palliative care to improve the quality of life for anyone suffering from advanced or disabling illness.
The palliative care team consists of nurses, advanced practice nurses, bereavement counselors, fellows, residents and physicians with support by chaplaincy, dietary, social workers, case managers and pharmacy services. Together, they provide comprehensive management of patients’ physical, psychological, social and spiritual needs while supporting their families/caregivers.
If the time arrives when a patient chooses to discontinue treatment, you can trust that Carilion Clinic Hospice will support you and those close to you.
Specialties
Carilion Children's Hospital
Carilion Children’s offers the region's only children’s hospital.
Pediatric Surgery
Our team of board-certified surgeons provides inpatient and outpatient surgery due to illness or …
Pediatric Hematology & Oncology
Our experts treat children with blood disorders and cancer with an integrated, family-centered app…
About
Carilion Children’s offers the region's only children’s hospital. Our skilled staff of more than 350 medical professionals is specially trained in caring for infants and children and delivers top-notch care to every child and family.
Our full-service 92-bed “hospital within a hospital” at Carilion Roanoke Memorial Hospital includes a regional, level IIIB Neonatal Intensive Care Unit (NICU) for 60 newborns, a Pediatric Intensive Care Unit (PICU) and an inpatient unit designed specifically for children.
Carilion Children’s Hospital is western Virginia's only Pediatric Level 1 trauma center with advanced medical transport units and an emergency department devoted to acutely ill or injured children.
Patient Resources
Carilion Children's Hospital is located on the 11th floor of the South Tower at Carilion Roanoke Memorial Hospital.
Cafeteria Options in Hospital
- Mountain View Café is located on the 3rd floor of the South Pavilion. They provide grill items, pizza, subs, entrees, pasta, salad bar, and more. Hours of Operation: Monday – Friday, 6am-10pm; Weekends, 6am-8pm. Inside the Café, Noble Roman’s Pizza and Tuscano’s Subs are open daily from 10am-2pm.
- Healthy Options Vending is located next to the Café and is available 24 hours a day.
- Java the Hutt is located on the ground floor of the South Pavilion. They offer specialty coffees, smoothies, pastries and sandwiches. Hours of Operation: Monday – Friday, 6:30am-7pm; Weekends, 7:30am-2pm.
- Vending Machines are available in the Family Waiting Room by the South elevators.
Gift Shop
The Gift Shop is located on the Ground Floor Lobby. It carries a selection of flowers, balloons, gift items, books, magazines and jewelry. For hours of operation, please call 540-853-0297.
Lobby Pharmacy
Hours of Operation: Monday – Friday, 8am-9pm. Phone: 540-266-6480
Ronald McDonald Family Room
The Ronald McDonald Family Room, located on 14 South at Carilion Children’s Hospital, provides a respite area for adult family members and guests who need to leave the bedside, but don’t want to go far. The Family Room, available at no charge, has a fully stocked kitchen, computer with Internet access, private phone and recliners. It is a quiet area for rest and refreshment that allows family members to remain near their child. The room is open as volunteers are available, seven days a week, 9am- 9pm.
Ronald McDonald House of Southwest Virginia (RMHC SWVA)
The Ronald McDonald House provides a comfortable and supportive ‘home-away-from-home’ for the families of critically ill children who must leave their communities and come to the Roanoke area for medical treatment. Serving over 700 families a year, the 18-room facility is located just 2.5 blocks from Carilion Roanoke Memorial Hospital. Click here for more information on how to arrange a stay.
Billing
Medical billing is complex and can be difficult to understand. This page has information about the billing process and definitions of terms that are frequently used in medical billing to help you better understand how the billing process works.
Parking
Free visitor parking is available in the Terrace View Parking Deck located adjacent to the hospital on Hamilton Terrace. An underground walkway connects the garage to the hospital’s ground floor lobby. Simply take one of the garage elevators to the first floor to reach the walkway. Additional parking is available in our Riverwalk Parking Deck off Jefferson St., which connects to the walkway across the river to the front entrance to the hospital.
See the interactive map for parking and entrance locations. A printable version is available.
Accepted Insurance
Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice. Please contact your insurance company or health benefits manager to better understand how your policy works and any financial liability that you may have, prior to receiving care.
Carilion Children's Hospital
Address
A portion of Belleview Ave near the hospital is closed due to construction. Expect traffic delays and follow posted detours to reach the Hospital’s North Entrance and Terrace View Garage. Full details are available at CarilionClinic.org/news.
Carilion Children's Hospital
Address
A portion of Belleview Ave near the hospital is closed due to construction. Expect traffic delays and follow posted detours to reach the Hospital’s North Entrance and Terrace View Garage. Full details are available at CarilionClinic.org/news.
