Carilion New River Valley Medical Center Emergency Room
Address
Carilion New River Valley Medical Center Emergency Room
Address
Services
- Acute care
- CT scan
- MRI
- Nuclear medicine/molecular imaging
Emergency Room (ER)
Featured Service
When you have to visit our Emergency Department at Carilion Clinic, we offer:
- Highly trained, health care staff with experience in all aspects of emergency care
- Sexual assault care through our forensic nursing program
- Access to advanced medical technology and treatment facilities
- Laboratory and radiology testing
- Consultants from a wide range of specialties, including medical and surgical subspecialties
- Treatment options that include the latest therapies for many medical conditions
- Emergency medicine board-certified physicians
Level III Trauma Center
Featured Service
Further southwest, our Carilion New River Valley Medical Center is designated as a Level III trauma center, providing high quality trauma care close to home and for surrounding rural communities.
Our 24 hour immediate coverage by emergency medicine physicians, along with prompt availability of general surgeons and anesthesiologists, provides injured patients with timely services such as injury assessment, resuscitation, surgery, intensive care and stabilization. Patients requiring more comprehensive care are stabilized and transferred to our Level I Trauma Center at Carilion Roanoke Memorial Hospital.
We have an active trauma prevention and outreach program in the referring communities and offer continued education for nurses and members of the trauma team.
Life-Guard air transportation
Featured Service
Every second counts after an accident or other medical emergency. Our Life-Guard team takes to the air to get expert medical care to patients who need it immediately if we can't get there by ambulance.
In 1981, Carilion Clinic Life-Guard became Virginia's first air ambulance service. Currently operated by Med-Trans Corporation, Life-Guard provides 24-hour transport for the entire state of Virginia, as well as parts of West Virginia, North Carolina, and Tennessee. Our specialized fleet of helicopters operates out of three bases throughout the state, providing fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
Our Life-Guard flight team is staffed by nationally registered paramedics, registered nurses, and FAA-trained pilots, all of whom have received specialized training and certifications in air medical transport. Air medical operations are provided by Med-Trans Corporation.
Carilion Clinic Life-Guard is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS).
Billing Information
Med-Trans (Air Medical Group Holdings)
West Plains Patient Accounts P.O. Box 708, West Plains, MO 65775
Phone:1-877-288-5340.
Benefits of this Service:
- Fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
- Helicopters are outfitted with the most advanced life support systems available.
- On-board professionals can begin taking stabilization and treatment on the way to the hospital
- Crew members complete extensive studies in flight physiology, aircraft safety, survival skills, and critical care unit rotations.
About
Carilion New River Valley Medical Center (CNRV) is an award-winning 110-bed acute care facility offering modern medical ORs, state of the art technology (advanced imaging and robotic surgery) and multiple surgical and medical specialties (see listings).
We treat more than 30,000 cases per year in our Level III Trauma Center. Our OB/GYN and midwifery program delivers nearly 1,200 babies per year at The Birthplace. Outpatient procedures include annual screenings and complex diagnostics, as well as, support for rehabilitation and therapy programs. Carilion Clinic Saint Albans Hospital is located on our campus.
While our facilities are outstanding, it's our healthcare team making the difference for patients. We take pride in our expertise and patient-focused customer service. Through the DAISY Foundation, you can express your appreciation for nursing care at this facility; DAISY Award for Extraordinary Nurses.
Patient Resources
Visit the Guest Services desk in the main lobby for patient room information or directions to services such as Medical Records/HIM, C.A.R.E.S. and Medication Assistance programs. The Pharmacy and Gift Shop are located in the main lobby. You can contact the Gift Shop by calling 540-731-2427 or drop by and see us 8 a.m. - 6 p.m., Monday - Friday. We offer a variety of gifts, including flowers, cards, balloons, novelty items and much more.
The Atrium Café, is on the lower level near the curved staircase. Other resources you may want to refer to before coming to the hospital are your MyChart account and CNRV’s patient guide.
For interactive Campus Map of service locations see Parking tab.
To obtain copies of your medical records, complete the release form (see button) and fax to HIM at 540-731-2607 or mail to:
Carilion New River Valley Medical Center
Attn.: Medical Records/HIM
2900 Lamb Circle
Christiansburg, VA 24073
Billing
Medical billing is complex and can be difficult to understand. The Pay Your Bill link has information about the billing process and definitions of terms that are frequently used in medical billing to help you better understand how the billing process works.
The Hospital Charges link has spreadsheets with our hospitals' standard charges for items and services as well as charges for each diagnosis-related group (DRG). Spreadsheets list standard hospital charges and are not intended to be used to estimate your cost for receiving care.
Your total bill will depend on a number of factors. Some of these include patient acuity (how sick you are), the specific services you receive and the specific products that are ordered by your clinician. You will receive separate bills for hospital services and for physician services. If you have insurance, your out-of-pocket cost is based on the terms of your insurance plan and rates for services negotiated by your insurance company.
Pricing fluctuations may occur, and we will post periodic updates to this list. If you have questions, please contact Billing Customer Service at 540-983-4294 or toll free at 866-720-3742.
Parking
Guest Services offers free Valet Parking at the CNRV main entrance for visitors and patients on weekdays from morning until early afternoon.
CNRV has more than 10 entrances. It is best to know the entrance near the service you plan to visit and park in that general area. Each entrance is numbered and parking lots have corresponding numbers. See CNRV’s interactive campus map for parking and entrance locations. A printable version is available.
Accepted Insurance
Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice. Please contact your insurance company or health benefits manager to better understand how your policy works and any financial liability that you may have, prior to receiving care.
