Carilion Giles Community Hospital Emergency Room
Address
Carilion Giles Community Hospital Emergency Room
Address
Services
- Acute care
- CT scan
- MRI
- Nuclear medicine/molecular imaging
- Wound care
Emergency Room (ER)
Featured Service
When you have to visit our Emergency Department at Carilion Clinic, we offer:
- Highly trained, health care staff with experience in all aspects of emergency care
- Sexual assault care through our forensic nursing program
- Access to advanced medical technology and treatment facilities
- Laboratory and radiology testing
- Consultants from a wide range of specialties, including medical and surgical subspecialties
- Treatment options that include the latest therapies for many medical conditions
- Emergency medicine board-certified physicians
Life-Guard air transportation
Featured Service
Every second counts after an accident or other medical emergency. Our Life-Guard team takes to the air to get expert medical care to patients who need it immediately if we can't get there by ambulance.
In 1981, Carilion Clinic Life-Guard became Virginia's first air ambulance service. Currently operated by Med-Trans Corporation, Life-Guard provides 24-hour transport for the entire state of Virginia, as well as parts of West Virginia, North Carolina, and Tennessee. Our specialized fleet of helicopters operates out of three bases throughout the state, providing fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
Our Life-Guard flight team is staffed by nationally registered paramedics, registered nurses, and FAA-trained pilots, all of whom have received specialized training and certifications in air medical transport. Air medical operations are provided by Med-Trans Corporation.
Carilion Clinic Life-Guard is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS).
Billing Information
Med-Trans (Air Medical Group Holdings)
West Plains Patient Accounts P.O. Box 708, West Plains, MO 65775
Phone:1-877-288-5340.
Benefits of this Service:
- Fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
- Helicopters are outfitted with the most advanced life support systems available.
- On-board professionals can begin taking stabilization and treatment on the way to the hospital
- Crew members complete extensive studies in flight physiology, aircraft safety, survival skills, and critical care unit rotations.
About
Carilion Giles Community Hospital (CGCH) is a modern, 25-bed Critical Access hospital, offering emergency services recognized nationally for quality and patient satisfaction in addition to high-quality inpatient care and an extended care recovery program (Swing Bed) that gives eligible patients an opportunity to grow stronger before going home.
The main entrance serves as the access point for all walk-in patients needing emergency care, diagnostics, rehabilitation and other outpatient services. CGCH works to bring new services to the community as the need is identified.
While our facilities are outstanding, it's our healthcare team making the difference for patients. We recognize our nursing care through the DAISY Foundation. You can express your appreciation here, as well. DAISY Award for Extraordinary Nurses.
Patient Resources
Visit the Guest Services desk in the lobby for patient room information and directions to services such as Medical Records and the Medication Assistance program. The Gift Shop is located in the lobby. The Garden View Café is located at the far end of the main corridor, to the left of the lobby. Other resources you may want to refer to before coming to the hospital are MyChart for your medical records and CGCH’s patient guide.
To obtain copies of your medical records, complete the release form (see button) and fax to 540-921-5016 or mail to:
Carilion Giles Community Hospital
Attn.: Medical Records/HIM
159 Hartley Way
Pearisburg, VA 24134
Billing
Medical billing is complex and can be difficult to understand. The Pay Your Bill link has information about the billing process and definitions of terms that are frequently used in medical billing to help you better understand how the billing process works.
The Hospital Charges link has spreadsheets with our hospitals' standard charges for items and services as well as charges for each diagnosis-related group (DRG). Spreadsheets list standard hospital charges and are not intended to be used to estimate your cost for receiving care.
Your total bill will depend on a number of factors. Some of these include patient acuity (how sick you are), the specific services you receive and the specific products that are ordered by your clinician. You will receive separate bills for hospital services and for physician services. If you have insurance, your out-of-pocket cost is based on the terms of your insurance plan and rates for services negotiated by your insurance company.
Pricing fluctuations may occur, and we will post periodic updates to this list. If you have questions, please contact Billing Customer Service at 540-983-4294 or toll free at 866-720-3742.
Parking
CGCH has one main entrance. All patients and visitors should park in the spaces in front of the hospital. A printable version of the hospital layout is available under patient resources.
Accepted Insurance
Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice. Please contact your insurance company or health benefits manager to better understand how your policy works and any financial liability that you may have, prior to receiving care.

