Carilion Rockbridge Community Hospital Emergency Room
Address
Carilion Rockbridge Community Hospital Emergency Room
Address
Services
- Acute care
- CT scan
- MRI
- Nuclear medicine/molecular imaging
Emergency Room (ER)
Featured Service
When you have to visit our Emergency Department at Carilion Clinic, we offer:
- Highly trained, health care staff with experience in all aspects of emergency care
- Sexual assault care through our forensic nursing program
- Access to advanced medical technology and treatment facilities
- Laboratory and radiology testing
- Consultants from a wide range of specialties, including medical and surgical subspecialties
- Treatment options that include the latest therapies for many medical conditions
- Emergency medicine board-certified physicians
Life-Guard air transportation
Featured Service
Every second counts after an accident or other medical emergency. Our Life-Guard team takes to the air to get expert medical care to patients who need it immediately if we can't get there by ambulance.
In 1981, Carilion Clinic Life-Guard became Virginia's first air ambulance service. Currently operated by Med-Trans Corporation, Life-Guard provides 24-hour transport for the entire state of Virginia, as well as parts of West Virginia, North Carolina, and Tennessee. Our specialized fleet of helicopters operates out of three bases throughout the state, providing fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
Our Life-Guard flight team is staffed by nationally registered paramedics, registered nurses, and FAA-trained pilots, all of whom have received specialized training and certifications in air medical transport. Air medical operations are provided by Med-Trans Corporation.
Carilion Clinic Life-Guard is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS).
Billing Information
Med-Trans (Air Medical Group Holdings)
West Plains Patient Accounts P.O. Box 708, West Plains, MO 65775
Phone:1-877-288-5340.
Benefits of this Service:
- Fast emergency access to Carilion Roanoke Memorial Hospital’s Level I Trauma Center.
- Helicopters are outfitted with the most advanced life support systems available.
- On-board professionals can begin taking stabilization and treatment on the way to the hospital
- Crew members complete extensive studies in flight physiology, aircraft safety, survival skills, and critical care unit rotations.
About
Carilion Rockbridge Community Hospital (CRBH) is a 25-bed critical access hospital offering inpatient and outpatient care as well as outreach activities. We also offer an extended care recovery program (Swing Bed) that gives eligible patients an opportunity to grow stronger before going home.
On site are 24/7 emergency services, imaging and lab diagnostics, rehabilitation, and other outpatient services. The hospital’s imaging area includes nuclear medicine, digital mammography, 64-slice CT, bone densitometry and ultrasound. Carilion Clinic general surgery physicians are on staff, as are specialty physicians for Cardiology, Gastroenterology, Gynecology, Urology and Orthopaedics. Specialty physician offices are located near the main lobby.
Patient Resources
Visit the information desk in the lobby for patient room information and directions to services such as Medical Records. The Lemon Tree gift shop is located in the lobby and the Shady Tree Café is located on the lower level. Other resources you may want to refer to before coming to the hospital are MyChart for your medical records and CRBH's patient guide.
See provided links for more resources you may want to refer to before your visit.
To obtain copies of your medical records, complete the Medical Release Form and fax to HIM at 540-458-0027 or mail to:
Carilion Rockbridge Community Hospital
Attn.: Medical Records/HIM
1 Health Circle
Lexington, VA 24450
Billing
Medical billing is complex and can be difficult to understand. The Pay Your Bill link has information about the billing process and definitions of terms that are frequently used in medical billing to help you better understand how the billing process works.
The Hospital Charges link has spreadsheets with our hospitals' standard charges for items and services as well as charges for each diagnosis-related group (DRG). Spreadsheets list standard hospital charges and are not intended to be used to estimate your cost for receiving care.
Your total bill will depend on a number of factors. Some of these include patient acuity (how sick you are), the specific services you receive and the specific products that are ordered by your clinician. You will receive separate bills for hospital services and for physician services. If you have insurance, your out-of-pocket cost is based on the terms of your insurance plan and rates for services negotiated by your insurance company.
Pricing fluctuations may occur, and we will post periodic updates to this list. If you have questions, please contact Billing Customer Service at 540-983-4294 or toll free at 866-720-3742.
Parking
CRBH has a main entrance (1) and an emergency department entrance (2) at the front of the building with parking in front for patients and visitors. An information desk is located in the main lobby. To access therapy services and Fit for Life, use the lower parking lot to the right side of the hospital and come in entrance 3.
A printable version of the hospital layout is available. See Campus Map under patient resources.
Accepted Insurance
Carilion Clinic contracts with most major health insurance carriers. This list is updated periodically and is subject to change without notice. Please contact your insurance company or health benefits manager to better understand how your policy works and any financial liability that you may have, prior to receiving care.

