- All about specialty pharmacies, one of which Carilion recently opened at Tanglewood
- More unique benefits of using a Carilion Clinic Pharmacy
Technologies that allow for more remote and automated options simplify many aspects of health care and are a welcome change for those whose care needs are simple. For those who live with chronic conditions or have more complex medical needs, however, a pharmacy that offers a human connection can make navigating an increasingly complex medical reality easier.
Carilion Clinic bridges that divide with in-person pharmacies that coordinate seamlessly with your care team and offer remote options like mail-order refills for maintenance medications, and a new specialty pharmacy that supports patients whose prescription needs are more complex.
Carilion Specialty Pharmacy: Simplifying Complex Care
Our new specialty pharmacy supports patients who take certain complex, potentially high-cost medications that a regular pharmacy may not be able to provide. These medications often require special storage and handling, and patients often need to be monitored for side effects by a specially trained pharmacist.
This is the first full-service, multi-specialty pharmacy in our region. It supports patients with conditions such as:
- Arthritis
- Asthma
- Cancer
- Crohn’s disease
- Eczema
- HIV
- Osteoporosis
- Psoriasis
- Ulcerative colitis
Carilion's specialty pharmacy offers patients:
- 24/7 access to our specialty pharmacists for urgent questions
- A program to manage side effects and monitor health
- Free delivery to homes and to Carilion retail pharmacies
- Refill reminders from pharmacy technicians
- Prior authorization with insurance
- Financial assistance to lower out-of-pocket costs
Learn more about Carilion's specialty pharmacy at our Pharmacy page.
Retail Pharmacies: Balancing Convenience and Care
At our retail pharmacies, you now have multiple options to get your maintenance medications refilled and delivered without leaving home. Our pharmacies invite you to:
- Request prescription refills through MyChart
- Submit an express refill request online
- Opt in to mail-order services
- Use the free mobile app
- Subscribe to our rewards program
- Use our 24-hour refill line
We also offer the personal touch, with services that include:
- State-of-the-art drug interaction monitoring and drug information
- Compounding of common ointments and creams
- Immunizations, including seasonal flu shots and COVID-19 vaccines and boosters
Find out more about our offerings on our Pharmacy page and watch the video below to see what a typical day looks like at a Carilion Clinic Pharmacy.
New at Our Pharmacies: Over-the-Counter Hearing Aids
Only one in five of the 30 million people in the U.S. with hearing loss have and use hearing aids. Hearing aids can be expensive and are not always covered by insurance, which limits access for many people struggling with hearing loss.
Over-the-counter (OTC) hearing aids provide an alternative option to people who may otherwise not have access to a prescription hearing aid.
Find out more about OTC hearing aids, which are now available at our retail pharmacy locations.
