Supplier Resource Center

This page provides Carilion Clinic vendors and suppliers with quick access to essential resources such as job aids, cost center crosswalks and required forms.

Announcements

Need to Contact Workday's Support Team?

How do I contact Workday Strategic Sourcing if I'm still unable to sign in?

Contact Workday's support team directly for assistance via email at scoutsupport@workday.com. Email if you:

  • Are unable to log in after reviewing all help documents and following internal Carilion support steps
  • Lost your authenticator app
  • Lost your authenticator app password
  • Are locked out of your account for any reason

Invoice Payment Update

For everyone's awareness, there are currently no technical issues in receiving invoices against the purchase orders that have been created from your requisitions. We have many invoices in the queue awaiting payment. We will be paying these in a timely manner based on the payment terms contracted with your company. 

PO Number Format

When you submit your Purchase Orders (POs) to your respective companies so they can process invoices, please use this format and encourage them to use the same:

  • Include PO- in front of the PO number exactly how it appears in Workday. This ensures accounts payable receives and processes invoices correctly.

"Procedure Verified By" name selection

When selecting from the list of names in the Procedure Verified By field, choose the approver who corresponds to your area: 

  • Jennifer Sutphin- OR
  • Kristina Fralin- OR
  • Jessica Martin- Cath/EP
  • Terresa Odum- Cath/EP
  • Leah Britton- IR

Contact Us

Have a Question?

Have a question? Submit your inquiry through the form, and a team member will respond within 3 business days.