
Supplier Resource Center
This page provides Carilion Clinic vendors and suppliers with quick access to essential resources such as job aids, cost center crosswalks and required forms.
Announcements
Exciting bill-only upgrades: Effective 3/13/26!
- You'll no longer see anyone else's requisitions within your same supplier/company. You'll only be able to view your own personal requisitions.
- Once your requisition generates a PO (Purchase Order), there's a new tab on the PO itself called the "Procedure Information" tab. Previously, you could only see important procedure information on the requisition. Now, you'll see it on the PO itself, and it will also be included on the printed PO for easy visibility.
- There's a new required field on the Bill Only requisition submission; there's now a space to enter "Procedure Name." Enter the name of the procedure (ex. Total Knee).
- Big win! There's now a No Charge check box that you can select on each line item if you have any reason to not charge for the use of your product. Examples: Wasted product, Cap codes, etc. Please use this job aid for additional guidance on when to use the No Charge check box.
Need to contact Workday's support team?
How do I contact Workday Strategic Sourcing if I'm still unable to sign in?
Contact Workday's support team directly for assistance via email at scoutsupport@workday.com. Email if you:
- Are unable to log in after reviewing all help documents and following internal Carilion support steps
- Lost your authenticator app
- Lost your authenticator app password
- Are locked out of your account for any reason
PO number format
When you submit your Purchase Orders (POs) to your respective companies so they can process invoices, please use this format and encourage them to use the same:
- Include PO- in front of the PO number exactly how it appears in Workday. This ensures accounts payable receives and processes invoices correctly.
"Procedure Verified By" name selection
When selecting from the list of names in the Procedure Verified By field, choose the approver who corresponds to your area:
- Jennifer Sutphin- OR
- Kristina Fralin- OR
- Jessica Martin- Cath/EP
- Terresa Odum- Cath/EP
- Leah Britton- IR
Resources
We encourage you to check back regularly for updates, as this is our primary communication channel with external vendors and suppliers. If you can’t find the information you need, please use the form below to contact our team.
Carilion Workday Bill Only Job Aid How to Login to and Access the Bill Only Requisition App Cost Center Crosswalk Request Workday Account Link to Workday Supplier Login Page How To Set up Your Workday Supplier Account Workday Troubleshooting Workflows and FAQs for Suppliers Report Missing Item/Price Report Bill Only Technical Issues How to Create a Jira (JSD) Account Supplier Townhall FAQs