AI-Supported Clinical Notes
Some of our Carilion Clinic care teams use an artificial intelligence (AI) tool that helps capture important details during your visit and helps your doctor take notes.
Smart Notes
This tool listens to the medical conversation between you and your care team. Conversations from your visit are then transcribed into a draft note. Your doctor reviews the note, makes changes if needed, and then adds it to your MyChart medical record, just like any standard office visit note.
If your doctor uses this tool, they'll ask permission beforehand. You can choose to decline or stop it at any time.
How it works
- The tool listens and analyzes conversations during your visit.
- Only health-related information is recorded. Casual conversation isn't captured.
- If multiple care team members are present, their input is also included in the notes.
- Conversations are securely stored in the cloud, then transcribed into a draft note for your doctor to review before it's added to your MyChart medical record.
- Recordings are not kept long term and are deleted after 30 days.
Benefits
With the help of smart notes your doctor can spend more time focusing on you. It helps capture the important details from your visit and can make your appointments faster and more efficient. Certified by the Health Information Trust Alliance, this technology meets healthcare privacy standards and is safe and secure.
View notes in MyChart
To see your clinical notes, log in to MyChart and select the "Health" tab.
MyChart is a free, secure online tool that lets you manage your care anytime, anywhere. Learn more about MyChart.