Employee Assistance Program

Carilion Clinic's Employee Assistance Program (EAP) includes a team of professional EAP consultants focused on developing strategic partnerships with organizations to effectively address challenges within the workforce. Using a broad-brush approach to resolve personal and workplace concerns, Carilion EAP strives to provide effective counseling, consulting, training and other services to management, employees and their dependents. With offices located in Roanoke and the New River Valley, Carilion EAP also maintains a national network of affiliate healthcare professionals serving more than 85 contracted business partners, available during business and extended hours.

If you're an employee looking to schedule an appointment or a manager wishing to speak to a consultant, please call us at 800-992-1931 or 540-981-8950. 

If you're a prospective client and would like to request a quote or proposal, or have questions about our services, call 800-992-1931 or 540-981-8950.

In case of a crisis after regular business hours, call 540-981-8950 and follow the prompts, or call 540-981-7000 and ask to page the counselor on call.