Patient Transportation

Communication Center

With more than 40 ambulances on the ground, three helicopters in the sky and bike teams on the road, Carilion Clinic Patient Transport is the largest and most expansive medical transport system in the region. Our state-of-the-art Communications Center makes sure this complex operation runs smoothly.


The CCPT Communications Center is vital to both patient safety and the quality of our operations. We've invested in the latest technology to ensure that you and your loved ones receive the fastest, most precise care possible. Our sophisticated technology includes:

  • Computer Aided Dispatch technology for call intake, dispatching, and scheduling
  • Electronic Patient Care Records to quickly import patient information
  • Fleet Eyes GPS Tracking for continuous monitoring of ambulances
  • Sky Track GPS Tracking for continuous monitoring of helicopters