Medical Records

To obtain copies of your medical records from the Health Information Management department (HIM), please complete the Authorization to Release Protected Health Information form and mail it to:

Carilion Roanoke Memorial Hospital
Attention: CIOX
1906 Belleview Avenue
Roanoke, VA 24014


HIM Hours at CRMH:
Monday – Friday:  8 a.m. – 4:30 p.m.

We do not accept requests for medical records by e–mail over the Internet.

Once your request is received, it can take up to 15 days to process. If the record is being released to a physician’s office or other health care facility, there is no charge for copying your records. However, if you request copies to be released to yourself, or others, there may be a fee for photocopying.