Guest Services


Our customer service promise:

We promise to care for you and your family as we would our own.

Within CNRV are many different departments that care for patients. Some are on the front line giving nursing care and others are in the background cleaning rooms, preparing meals, or making sure the medical center is in the best possible working order.

Each member of our staff has dedicated themselves to offering the best customer service.

Under Guest Services are some areas that are here to help make your hospital visit easier, such as:

  • Chaplain Program
  • Comfort Coach & Valet Parking
  • Community Pharmacy
  • Dining Services
  • Gift Shop
  • Information on visiting patients
  • Parking & Layout
  • Social Services/Patient Advocate
  • Volunteers


Patients and visitors should park in designated areas and enter through doors closest to the service they are using. After 9 p.m., the emergency department entrance is the only door open. The driveway circles near the entrance areas are for drop off only. Please do not leave a vehicle there unattended. Expectant moms, who will be having their babies at CNRV, have special decals and designated parking near


2900 Lamb Circle
Christiansburg VA 24073