Carilion Clinic provides home care services for patients who need help after being discharged from the hospital, but having been hospitalized is not a requirement for receiving home care. You can request home health services by calling 540-266-60000 or 800-964-9300. We're here Monday through Friday, 8:00 a.m. - 4:30 p.m. On-call nurses are available after hours for any patient or referral source needs. Generally patients qualify for home health if they:
- Have a medical condition that requires assessment by a skilled nurse or therapist
- Are under the care of a physician
- Have a medical condition requiring intermittent care and treatment
- Have difficulty leaving home or need the assistance of others to do so
Because home health care is a convenient, cost-saving alternative to hospitalization it is covered under most private insurance plans, Medicare and Medicaid. Criteria for admission and reimbursement coverage vary. For your convenience, we will bill your insurance company directly. We're available to answer questions, discuss your specific home care needs, explain services, and review insurance coverage options.