In early 2009, a private radiology practice, New River Valley Radiology, joined Carilion Clinic. This week an old disk containing a list of uncollected accounts from that time period was mistakenly used by our collection agency. About 9000 letters were distributed. We believe many of the accounts had already been paid and were not overdue. All of the accounts are on hold and there will be no collection activity while we sort things out. We are very sorry for the error and will be sending a letter to all patients involved with an explanation and apology.
Information regarding these accounts has NOT be communicated to the various credit reporting agencies. The incorrect notices should not affect your credit report.