Resources

Contacting C.A.R.E.S. (Carilion Assessment, Registration and Education for Surgery)

Location

2001 Crystal Springs Ave., Suite 130
Roanoke, VA 24014
(free parking is provided)

Hours

Monday through Friday, from 7 a.m. to 6:30 p.m. 

Appointments

For more information, to make an appointment or to provide your health history, please call:

  • (540) 853-0909 or toll free at (866) 211-0161 (Roanoke)
  • (540) 731-2126 or toll free (800) 432-7874 (New River Valley)
  • (540) 489-6492 (Franklin County)

If you have not been contacted by the Pre-registration Department 48 hours before your surgery/procedure, please call:

  • All Roanoke facilities: (540) 224-5200 or toll free (800) 928-2860
  • New River Valley, endoscopy patients: (540) 731-2302
  • New River Valley, all other patients: (540) 731-2126 or toll free (800) 432-7874
  • Carilion Franklin Memorial, after 8 a.m.: (540) 489-6316
  • Carilion Franklin Memorial, before 8 a.m.: (540) 489-6082