After Your Visit

After Your Visit

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Carilion Clinic is committed to providing an environment that fosters quality healthcare and respect for each individual patient. Our guest services team is always on hand to answer any questions you might have or help you find your way. Below are a few tips to help make your visit as pleasant and stress free as possible.

After Your Visit:

  • You may receive a call about taking our patient satisfaction survey.
  • We welcome your feedback. If you have any questions or comments about your recent visit, please call Carilion Direct at 800-422-8482.
  • If you have questions about your medication, please contact your care provider or pharmacist.
  • If you have any questions about your discharge instructions or you did not receive any discharge instructions, please contact your care team.
  • Review your medical information online with MyChart.
  • For questions regarding your bill, please contact customer service.

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