Meet Our Team

Meet Our Team

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To contact Carilion Clinic Patient Transportation, please use the following directory: 24-Hour Communications Center (for emergency and non-emergency transportation requests)

1-888-377-7628
540-345-7628

Administration
Krista Henderson, Sr. Director
540-981-9465
kdhenderson@carilionclinic.org

Susan Smith, Director (Air and Specialty Care Divisions)
540-853-0757
smsmith2@carilionclinic.org

Melanie Morris, Director (Communications and Transfer Center)
540-981-8303
mkmorris@carilionclinic.org

Craig McCown, Manager (Eastern Divisions)
540-853-0690
cdmccown@carilionclinic.org

Jeff McKinney, Manager (Western Divisions)
540-981-8731
jlmckinney@carilionclinic.org

George Merix, Administrative Coordinator (Business Development, PR/Marketing, Billing/Finance)
540-266-6166
gdmerix@carilionclinic.org

Mailing Inquiries:
Carilion Clinic Patient Transportation Services
431 McClanahan Street
Roanoke, VA 24022
CCPTGround@carilionclinic.org

Billing Inquiries:
1-888-517-5355 Ground
1-877-288-5340 Air
patientaccounts@amgh.us