Medical Records

To obtain copies of your medical records, please complete the Authorization to Release Protected Health Information form and mail it to:

Carilion Franklin Memorial Hospital
Attention: Health Information Management
390 S. Main St.
Rocky Mount, VA 24151
We do not accept requests for medical records by e-mail over the Internet.  

Once your request is received, it can take up to 15 days to process.  If the record is being released to a physician’s office or other health care facility, there is no charge for copying your records.  However, if you request copies to be released to yourself, or others, there may be a fee for photocopying.

If you have questions regarding the process for obtaining records, or would like an estimate of charges, please contact our Health Information Management department at (540) 489-6302.