Emergency and Urgent Care
The Care You Need, When You Need It
When you are sick or injured, Carilion Clinic is committed to getting you healthy and back to your life. In order to receive the care you need, it is important to know where to go when an immediate need arises.
In many cases, your primary care physician is an excellent first option for treatment. More serious situations typically call for a trip to the emergency department or an urgent care facility.
Knowing where to go will save precious time and help get you back to your life more quickly.
Use the following guide to decide where you should get the care you need:
Emergency Care
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Urgent CareCall your Primary Care Physician as a first option in these situations.
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Emergency Departments
For critical emergencies with life- or limb-threatening problems, Emergency Departments at each Carilion hospital are ready to care for you.
Carilion Clinic is the leading provider of emergency and trauma care in Southwest Virginia. Emergency medicine physicians, residents and experienced nursing staff with specialized training in emergency, pediatric, forensic and trauma nursing, staff the Emergency Departments (EDs) of Carilion Clinic and its hospital facilities.
The Emergency Department at Carilion Roanoke Memorial Hospital (CRMH) is the region’s only Level I Trauma Center. CRMH also features a specialized Pediatric Emergency Department.
Accredited Chest Pain and Stroke Care
As part of its Emergency Services care, Carilion Roanoke Memorial Hospital has made a commitment to optimize the care provided to stroke and cardiac victims.
CRMH is an accredited Primary Stroke Center by the Joint Commission on Accreditation of Healthcare Organizations and has been accredited twice as a Chest Pain Center by the internationally recognized Society of Chest Pain Centers.
Learn the signs and symptoms of heart attack and stroke at www.knowthefive.com.
Urgent Care
Introducing VelocityCare by Carilion Clinic
VelocityCare, a new urgent care service provided by Carilion Clinic, is bridging the gap between primary care and the emergency room in your community. Now open in Roanoke, Christiansburg and Daleville, with a Smith Mountain Lake location opening this summer, VelocityCare is open seven days a week for your urgent care needs. With extended hours and no appointments necessary, our goal is to get you feeling better as quickly as possible.
And as a part of Carilion Clinic, VelocityCare is connected to a name you know and trust when it comes to your family's health. That means you're connected through your personal electronic medical record to Carilion Clinic's network of physicians who work together to coordinate your care when you need it.
Urgent care services are also available at Westlake Center.
Call Carilion Clinic at 540-266-6000 for a guide to help determine whether your injury or illness requires urgent or emergency care.
Carilion Clinic Location Information
Sunday, 10 a.m.-6 p.m.
Sunday, 10 a.m.-6 p.m.
Sunday, 10 a.m.-6 p.m.



