Nursing Care


Imagine a nursing program that is known for its excellence in patient care. Visualize a place where the profession of nursing is based upon the respect of the patients it serves. Picture nurses who treat patients with integrity; and a hospital that defines the success of its program by how well it touches the lives it serves through compassionate care and respectful communication. Welcome to Carilion Nursing Services, where we continuously strive to give each patient the best care possible.

Our program at Carilion uses a patient-centered approach to nursing care, called the REACH model.

  • Research: Developing a culture of inquiry, analysis, application and evaluation that implements current research and evidence at the point of patient care.
  • Education: Educating to elevate standards of practice and professional growth and development.
  • Advocacy: Advocating for the well-being of those we serve.
  • Clinical Services: Providing safe patient-driven care delivered in a service-oriented manner.
  • Human Touch: Touching the lives we serve through compassionate care and respectful communication. 

The REACH model provides a way for the profession of nursing to find better ways to improve the health of patients and the care they receive. This model is based on the Relationship Based Care Model by Mary Koloroutis and has provided a foundation for transforming care at Carilion Clinic.   Through focusing on providing excellent, compassionate care and investing into research as well as continuing education, Carilion Clinic Nursing is committed to improving care by impacting lives one patient at a time.


Caring Bridges