Communication Center


Carilion Clinic Patient Transportation (CCPT) has a state-of-the-art communications center designed to coordinate and assist in all modes of patient transport.

CCPT utilizes Computer Aided Dispatch, GPS technology and mapping systems, as well as highly skilled dispatchers and transportation coordinators to meet all patient transportation needs.

Benefits:

  • One-call process to arrange all modes of patient transportation
  • Support for the arrangement of specialty care teams such as critical care, air medical and pediatric-neonatal teams
  • Improve communications with nursing staff

Upon accepting the patient transfer, the communications center receives the following information:

  • Patient demographics
  • Admitting diagnosis
  • Priority/seriousness of the transfer
  • Location of the patient
  • Destination of the patient
  • Sending and receiving physicians
  • Current medications and treatments
  • Specialty care needs

To arrange for ground or air transport, please call (540) 345-7628 or 1-888-377-7628.

CCPT is accredited by the Commission of Accreditation of Medical Transport Systems (CAMTS). This designation represents the highest level of training/education, quality management, safety and leadership in the Medical Transport industry.


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